JRSK inc. dba Away saw the resignation of Chief Executive Officer Steph Korey after an expose by The Verge exposed a "toxic" workplace culture and questionable behavior by Korey.
Korey, a co-founder of the luggage company Away, stepped down amid a wave of controversy stemming from an article published on December 5 by The Verge that exposed merciless workplace practices, including targeting employees on the workplace app Slack
Korey's apologies were poorly received among employees and the general public, with many feeling that her apologies were insincere. The release of The Verge's report and the subsequent posting of exchanges between Korey and employees on social media caused a great deal of public backlash, with some consumers returning Away products or canceling orders to show solidarity with the company's employees.
The Verge's expose revealed a harrowing workplace culture built on a lack of privacy between employees and management. Employees were required to use Slack, a workplace social networking app, to communicate with one another. All conversations were public and were frequented by upper management, including Korey. As previously mentioned, Korey often took to harassing employees on Slack, belittling them for mistakes and threatening to step-in frequently. Korey and upper management frequently required employees to work long hours and would often shoot down requests for time off. Unsurprisingly, this caused a high turnover rate within the company and caused a moral problem amongst Away's workforce.
On Monday, Away announced that Lululemon
- https://nypost.com/2019/12/10/away-ceo-steph-korey-stepping-down-amid-criticism-of-toxic-culture/
- https://www.theverge.com/2019/12/5/20995453/away-luggage-ceo-steph-korey-toxic-work-environment-travel-inclusion
- https://www.theglobeandmail.com/business/careers/leadership/article-the-fate-of-luggage-company-aways-ceo-reveals-the-risk-of-pushing/
- https://www.inc.com/business-insider/away-steph-korey-culture-problems-lululemon.html?icid=hmside1
- https://www.insideedition.com/away-scandal-inside-journalists-investigation-into-luggage-start-ups-toxic-workplace-environment