Chipotle Mexican Grill, Inc.
Paradox's conversational AI-powered platform will reduce administrative tasks for General Managers, such as gathering candidate information and scheduling interviews, allowing them to focus more on daily operations and guest hospitality.
The new system is expected to cut hiring times for in-restaurant positions by up to 75%.
Chipotle will roll out Paradox in phases across over 3,500 Chipotle locations, with full implementation expected this month.
The new recruiting system aims to reduce hiring time, lower job advertising costs, fill hard-to-staff roles and enhance the overall candidate experience.
Chipotle's hiring system, powered by Paradox, features a virtual assistant named "Ava Cado."
Ava streamlines hiring by chatting with candidates, answering questions, collecting information, scheduling interviews, and sending offers and supports multiple languages, including English, Spanish, French, and German.
Ilene Eskenazi, Chief Human Resources Officer, said, "As we continue to move toward our long-term goal of operating 7,000 restaurants in North America, we are empowering our teams to recruit and hire talent that are excited by our vision to Cultivate a Better World and want to grow with us."
"Paradox operates as if we've hired additional administrative support for all our restaurants, freeing up more time for managers to support team members and provide an exceptional guest experience."
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Price Action: CMG shares are up 0.15% at $59.79 at the last check Tuesday.
