Clothing and accessories became the largest e-commerce category last year for the first time, outstripping computer hardware. In 2015, consumers spent $51.5 billion on clothing and accessories (which include shoes, bags, makeup, and so on); in the same year, consumers only spent $49.9 billion on desktops, laptops, tablets, monitors, keyboards, and other computer-related products via online vendors. Digital sales have been growing yearly, however clothing sales have increased at a faster rate than other sectors' (19% alone in 2014). What is behind this shift in consumer behavior?
A new study published this week by the analytics firm comScore has concluded that the change has come about as a result of expanding free shipping policies and the rise of mobile shopping. Services such as Amazon's
However, it is not only the increase in free shipping policies and mobile online shopping that has contributed to clothing becoming the most-purchased commodity online. As clothing becomes cheaper, fashion becomes more fluid-new styles can make a splash on social media one day, and be churned out relatively cheaply the next. And the less expensive one's clothing becomes, the more disposable it becomes; many consumers can now consequently afford to buy new pieces of clothing every few weeks, as opposed to once every few months. A number of apparel retailers have capitalized on this trend, ranging from slightly pricier stores such as Zara and Urban Outfitters
Ultimately, we can expect this trend to continue in the coming year. Users are unlikely to stop using their phones to shop-in fact, they are only more likely to do so, as phones become increasingly user-friendly as well as trusted with one's credit card information. Likewise, free shipping (and perhaps even more importantly, the promise of free returns) has proved to be a very successful marketing tactic-and such a lucrative strategy is quite unlikely to be dropped, as long as it remains as such.