Spotify Technology SA
Over 40,000 users reported service disruption at 9:30 pm ET on Sunday, as per Downdetector.
Spotify acknowledged the issue and wrote on X, "We're aware of some issues right now and are checking them out!"
At 11:06 pm ET, Spotify said, "Everything's looking much better now!"
Everything's looking much better now! Give @SpotifyCares a shout if you still need help.
After the fix, some users still complained on X, and the company asked the users to reinstall or update the app.
Close to 62% of the users faced issues related to the app, with 26% facing audio streaming problems. 12% of users faced website issues.
Spotify's Total MAUs (Monthly Active Users) rose 14% to 626 million in the fiscal second quarter of 2024. It reported 246 million Premium subscribers, adding 7 million, for the quarter. Ad-supported MAUs grew 15% to 393 million.
Spotify expects third-quarter revenue of $4.31 billion (4.0 billion euros) versus a consensus of $4.37 billion and total MAUs of 639 million.
Price action: SPOT stock is up 0.33% at $370.43 at the last check on Monday.