All across America, old drugstore staple brands like CoverGirl, Maybelline, a brand owned by L'Oréal (EPA: OR), and Revlon
The big brands' faltering success can be traced to their marketing failures, which boil down to two basic problems: that they have not forged authentic consumer connections, and that they have not engaged meaningfully with social media. Social media has played a transformative role in reshaping the younger generation's beauty consumption. Younger consumers are more likely to discover new products from YouTube
This new landscape has allowed smaller beauty companies to do better than larger ones. A company's method of connecting with their consumers was found to more directly impact their success. CEO of the large brand Coty
Coty also plans to simplify many of its fragrance and beauty product brands, which currently make up 6% to 8% of net sales, and top executives have been lobbying CVS Health Corp
Right now, brands like CoverGirl and Revlon are caught in the middle of two popular purchasing choices. They are neither small, trendy upstarts, nor are they high-end luxury brands. Coty's executives suggest shortening the development time for new products and rejuvenating the existing offerings with 25% new products. Shortening the development time may result in quality issues of its own, as it could involve shortening a process that takes as long as two years to as little as six months.
Unfortunately for Coty, its products are often viewed as less desirable than last-resort options. Young people prefer brands sold at stores like Sephora, turning to drug store brands only for cheap, emergency fixes. But CoverGirl and Revlon, though cheap, are not quite the bottom of the barrel, and thus miss this segment of the market too, as consumers opt for cheapest brands like Wet n Wild in a pinch. L'Oreal CEO Jean-Paul Agon referred to the mass-beauty segment as "pretty weak" and stated that the company would try to boost sales by leveraging its newer NYX brand. Still, there are some success stories. Brands like e.l.f.
- https://www.wsj.com/articles/aging-beauty-brands-want-a-facelift-1517826601
- https://www.wsj.com/articles/cotys-beauty-sales-slump-1503418697
- https://www.wsj.com/articles/forget-the-spokesmodelcompanies-want-real-people-1517659260?mod=cx_picks&cx_navSource=cx_picks&cx_tag=contextual&cx_artPos=2#cxrecs_s